Effective Date: 12 November 2024

At childrenofzagros.com, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of personal information when you make a purchase or interact with our website:

  • Name
  • Email address
  • Postal address
  • Any other information you provide to complete your order

We also collect non-personal data via cookies and tracking tools to improve the user experience and analyze website traffic.

2. How We Collect Information

We collect information through:

  • Forms: When you make a purchase, sign up for newsletters, or fill out any contact form.
  • Cookies: We use cookies to enhance your browsing experience and for analytical purposes. You can manage your cookie preferences in your browser settings.
  • Tracking: We use tracking technologies to gather usage data, including which pages are visited, how long visitors stay, and their browsing behavior.

3. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill your orders
  • To send you marketing and promotional emails, provided you have opted in
  • To analyze website performance and user behavior for improving our services
  • To comply with legal obligations

4. Third-Party Services

We share certain data with third-party service providers to fulfill the purposes outlined above. These providers may also collect data as part of their service:

  • Google: For website analytics and advertising.
  • Mollie: For secure payment processing.
  • Lulu.com: For order fulfillment (if relevant to your products).

These third parties have their own privacy policies, and we encourage you to review them.

5. Cookies and Tracking Technologies

We use tracking cookies to understand how you use our site and to improve user experience. These cookies may also be used for targeted advertising. You will be informed about the use of cookies when you visit our site, and you can choose to accept or decline non-essential cookies.

6. Your Rights

As a user, you have the right to:

  • Request access to the personal data we hold about you
  • Request that we correct or delete any personal information you believe is inaccurate
  • Request the deletion of your personal data by contacting us at [Insert Contact Email Here]

While we offer data deletion services upon request, please note that users cannot opt-out of essential data collection necessary for processing orders and website functionality.

7. Data Security

We take the security of your personal data seriously and have implemented several measures to ensure its protection:

  • SSL Certificate: We use SSL encryption to secure all communications between your browser and our website, ensuring that your data is transmitted safely.
  • Firewall and Anti-DDoS Protection: Our website is protected by a firewall and anti-DDoS mechanisms, which are designed to prevent unauthorized access and protect against Distributed Denial of Service (DDoS) attacks.

These measures help to ensure that your personal data remains confidential and safe from cyber threats.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. International Compliance

As we are based in the Netherlands, we comply with European data protection regulations such as the General Data Protection Regulation (GDPR). By using our site, you consent to the processing of your personal data in accordance with this Privacy Policy.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and you are encouraged to review it regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your data rights, please contact us at shad[at]childrenofzagros.com.